Martin & Carr Veterinary Surgery
The Old Well,
01386 553 631
We are always happy to receive your feedback, comments and ideas.
Whilst it is lovely to have positive feedback, it is useful to hear ideas for improvement and
we would also like to hear from you if you have a complaint. Although a bit of a cliché the old
adage is true, we cannot act on complaints if we do not know about them.
What to do if you have a complaint:
We take all complaints very seriously. The clinical directors will discuss the details of any
issue with the relevant member of staff and with each other then reply in due course. We
strive to answer fairly and as quickly as possible.
If you have a complaint that you feel needs bringing to our attention please fill in the form above, or write to one of the clinical directors at the address above:
Amy Blackwell BVSc, GPcert.(Endo), MRCVS.
James Garland BVSc, GPcert (SAS), Cert AVP(GSAS), MRCVS
Tom Carr BVMS, GPcert.(SAM), MRCVS.